Pricing run by people, for independent hotels

Pricing your hotel is a full-time job. Let Otterly handle it.

We run your hotel’s pricing for you. Our software watches the market every day, we apply the judgement, and we make the changes in your booking system. The same revenue management the big chains pay whole teams for, built for independent hotels.

We run your pricing for you

You already know pricing matters. The hard part is watching the market every day and acting on it. So we do that for you, end to end: outsourced revenue management, without the headcount.

1

Our software watches, daily

Our own engine tracks your demand, your competitors’ rates and when they sell out, plus local events and school holidays. The methodology we built for Premier Inn and National Express.

2

We apply the judgement

We review what it finds, override it where your hotel needs it, and decide the right move. The part software alone gets wrong.

3

We change your rates

We log into your booking system and update the prices ourselves. Nothing for you to learn, log into, or manage.

So you have someone looking after your pricing, and nothing new to manage.

Who does the pricing

Nathan Noerr
Nathan Noerr
Pricing & Revenue Strategy

Nathan has spent 12 years developing pricing and strategy for chains from Premier Inn to National Express. He builds the models Otterly runs on.

Alex Robinson
Alex Robinson
Commercial & Technology

Previously an investment banker and consultant at BCG, Alex went on to be CFO of a tech company with tens of millions of users. He left to improve the software independent hotels run on.

Not another SaaS tool leaving you to do all the work

There are three ways to run revenue management for your hotel. The real difference is who ends up doing the work.

Doing it yourself

Pricing by hand is a dustpan and brush. It gets the job done, but it’s hard graft and it’s hard to be thorough.

Our pricing competitors

A proper Henry hoover. A step up, and we love a Henry, but it’s still you putting in the graft.

Otterly

We’re a professional cleaner with a Dyson. More powerful, more precise, and we do the work, so you put your feet up while your pricing gets sorted.

Doing it all yourself Our competitors Otterly
Change your room prices in response to demand
Someone who knows your hotel decides the price
Adjusts your prices every day, automatically
Tracks what your competitors are charging
Spots when your competitors sell out, as well as what they charge
Pricing that learns your hotel as it goes
A pricing expert reviews every price before it goes live
Nathan or Alex on the phone or email
No spreadsheets or system for you to maintain
No extra work on your plate

And we promise to outperform whichever competitor you’re using, or your money back.

What it costs

Every rate is checked and actioned by a revenue manager before it goes live. What changes between plans is how much of the revenue job we take off you.

Autopilot

Your pricing, run for you, every day.

£150per month

Up to 10 rooms, then £10 per room.

Book a demo

What every plan includes:

  • Human-led pricing. Our model prices every night, and a revenue expert reviews every price before it goes live
  • Every signal, modelled together. Your booking pace against your own history, what your competitors charge and how fast they’re filling, and what’s on in town, all modelled together for the most accurate price
  • Your rate card, priced dynamically. We take the card you already use and move it night by night with demand, then push it out to your OTAs
  • Your local events priced for you, every year, without you having to flag them
  • Nothing on your plate. Your own dashboard shows what we changed and what it earned, and a monthly email tells you anyway, so you never have to go looking

Rolling monthly, cancel anytime.

Captain

We take the helm across your group, working to your targets.

Bespoke

40 rooms and up, or more than one property.

Book a demo

Everything in Co-pilot, plus:

  • A fractional revenue manager, technology included. The expertise and the system, without hiring for either
  • Strategic pricing work: group bookings, discounts, new channels, direct bookings and budget setting
  • We work to your budget once it’s set, and flag it early with a plan when one is at risk
  • Rate parity analysis and strategic reports, so you’re not undercut on your own rooms
  • Reporting built around the numbers you care about

Bespoke.

Add-ons to any plan:

  • PMS migration
  • Adding OTAs
  • Optimising your rate plans and cancellation policies in your OTAs
  • Marketing support
  • Web and IT support

Quoted per project.

How much is your pricing costing you?

Move the sliders to match your hotel, then tell us how you price today. The better you already price, the less headroom is left for us to add.

Otterly’s expected uplift
£0
per year, based on your inputs
What Co-pilot would cost
£100 a month

£200 a month up to 10 rooms, then £15 per room after that. Autopilot and Captain are priced separately, see the plans.

An estimate based on our experience helping hotels like yours.

Book a free pricing call

We want to run the software side of your hotel

Hotel operations means juggling many systems and gluing them together with spreadsheets, copy-paste, and gut feel. We’re starting Otterly with revenue management, and want to end up running that whole layer for you. Pricing is where we start.

Software stack

PMS OTAs Marketing RMS Price intel You

Half a dozen vendors, each with its own login and its own invoice, held together by you and a spreadsheet.

With Otterly

You
Otterly
PMS
OTAs
Marketing
Rate mgmt
Price intel

One layer, and we run it.

Questions we get asked

Independent UK hotels, B&Bs, and inns with 5-150 rooms. Large enough that smarter pricing meaningfully moves your revenue, small enough that hiring a full-time revenue manager doesn’t make commercial sense. If you’re not sure whether your hotel fits, book a 15-minute call and we will let you know.

Independent UK hotels, B&Bs, coaching inns, country house hotels, boutique hotels, seasonal coastal hotels. Anything from 5 to 150 rooms. If you sell rooms to the public and you’re not part of a major chain, we’ll usually have something useful to say.

Yes, often more than it does for chains. Chains already move rates daily, so their pricing is already responsive. Independent hotels typically set rates once a year and leave them alone, which is exactly why they capture larger uplifts when they start pricing dynamically. The 25% average revenue uplift we cite comes from years of pricing for both chain and indie properties.

Most independent hotels we work with see 15 to 25 percent revenue uplift over a full year, with bigger swings around peak weeks and bank holidays. The lift comes from charging more on the nights people are willing to pay more, and protecting your baseline on softer dates. We’ll give you a hotel-specific estimate on our first call.

We do, personally. Nathan and Alex spent careers building dynamic pricing for Premier Inn, National Express, and other UK brands. Every recommendation is signed off by one of us. We strongly believe a person who knows your hotel beats directionless rules-based software every time.

Most are self-serve software tools. You sign up, connect your PMS, and figure it out yourself. Some hotels get great results from them. But most independents we’ve spoken to either never adopted one or tried and stopped using it, because software without expertise behind it only gets you so far.

We’re people who manage your pricing for you, backed by our own expertise and technology. We’re so confident in our approach that we offer a performance guarantee: if we don’t deliver measurable uplift, you don’t pay.

Yes, since we make the changes for you. The simplest way is a staff or sub-user login to your PMS or channel manager, the same kind of access you would give a new member of staff. We use it to read your live position and update your rates, nothing else. There is nothing to install, no need to switch systems, and you can see everything we do and revoke access at any time.

We run your pricing, so yes, making the changes is the job you are handing us. But you are never in the dark. You set the guardrails (your floors, ceilings and any rules you care about), you get a clear record of what we changed and why, and you can pause or override anything at any time. You stay in control, you just do not have to do the work.

There are three plans. Autopilot is £150 per month for hotels up to 10 rooms, then £10 per room above that, and covers your day to day pricing. Co-pilot is £200 per month up to 10 rooms, then £15 per room, and adds a human on the phone plus the work underneath the price. Captain is bespoke, for groups, multi-property operators and hotels of 40 rooms or more. No setup fees, no annual contract, cancel any month. We’ve deliberately set our pricing so any hotel we take on will see significant revenue uplift above the fee. See the full pricing table.

There’s no long contract. Our managed service is month-to-month, no minimum term, no notice period, no penalty if you stop.

On our managed service, if we don’t deliver measurable revenue uplift against your existing baseline, you don’t pay. We calculate uplift against your current occupancy and average rate, so the baseline stays where it started. Before we take you on, we make sure we can move the numbers for your specific hotel. If we can’t, we will say so on the first call.

Your first rate changes go live within seven days of starting with us. Most hotels see measurable revenue impact within the first peak period we price for you, typically 4-8 weeks.

Your prices for next season are already live. Let’s fix it.