Pricing run by people, for independent hotels

Pricing your hotel is a full-time job. Let Otterly handle it.

We run your hotel’s pricing for you. Our software watches the market every day, we apply the judgement, and we make the changes in your booking system. The same revenue management the big chains pay whole teams for, built for independent hotels.

How it works

We run your pricing for you

We reprice your rooms every day and put the new prices into your booking system ourselves.

Onboarding Once, before we start
Every day Overnight, then each morning
Onboarding Once, before we start 1

We train the model on your hotel

  • We download your booking history, and the price every room actually sold at
  • We agree the competitor set we track for you
  • The model learns your seasons, your weekends, how far ahead guests book, and who cancels
  • It learns how your competitors’ prices and sellouts move your demand, and how your guests respond to price changes
Every day Overnight, then each morning 2

We fetch your latest data

  • We connect to your PMS, by API where it has one, otherwise we log in ourselves, and pull the bookings that came in that day
  • We check your competitors’ prices and which nights they have sold out
  • We add local events and school holidays
3

We update your prices

  • The model recommends a price for every room type, every night, a year ahead
  • One of us then reviews every change by hand before anything moves
  • Where we know something the model does not, we adjust the price and recalibrate
  • Every change is logged, so we can come back and measure how it performed
4

We put the prices live

  • We put the new prices into your PMS ourselves, by API where your system supports it
  • Your booking system sends them to your own website and the OTAs
  • You do not log in or approve anything

We work with any booking system.

The ones we see most often:

Little Hotelier/ Mews/ Guestline/ Cloudbeds/ RoomRaccoon/ Eviivo/ Uplisting/ QBook/ Amenitiz

So you have someone looking after your pricing, and nothing new to manage.

Who does the pricing

Nathan Noerr
Nathan Noerr
Pricing & Revenue Strategy

Nathan has spent 12 years developing pricing and strategy for chains from Premier Inn to National Express. He builds the models Otterly runs on.

Alex Robinson
Alex Robinson
Commercial & Technology

Previously an investment banker and consultant at BCG, Alex went on to be CFO of a tech company with tens of millions of users. He left to improve the software independent hotels run on.

What it costs

Every rate is checked and actioned by a revenue manager before it goes live. What changes between plans is how much of the revenue job we take off you.

Up to 30 rooms

Co-pilot

Your pricing, run for you, every day.

£150per month

Up to 5 rooms, then £15 per room.

Your human: a revenue manager, on the phone when you want them.

The 3x promise. Co-pilot pays for itself at least three times over, or your fees pause.

Book a demo

What’s included:

  • One model watches your booking pace, your competitors’ rates and how fast they’re filling
  • Your rate card rebuilt around what actually sells, repriced night by night and pushed to your OTAs
  • We release the orphan nights your minimum stay is blocking
  • Minimum stay and length of stay rules tuned season by season
  • Local events priced in, without you flagging them
  • Your dashboard shows what we changed and what it earned, and a monthly email covers it even if you never log in

Rolling monthly, cancel anytime.

30 rooms and up, and groups

Captain

We take the helm and work to your targets.

From£500per hotel, per month

Priced to your hotel and your targets, with group rates across several properties.

Your human: a named revenue manager who answers within hours.

The 5x promise. Captain pays for itself at least five times over, or your fees pause.

Book a call

Everything in Co-pilot, plus:

  • A fractional revenue manager, technology included. The expertise and the system, without hiring for either
  • Strategic pricing work: group bookings, discounts, new channels, direct bookings and budget setting
  • We flag a target at risk early, with a plan to fix it
  • Rate parity analysis, so you’re not undercut on your own rooms
  • Reporting built around the numbers you care about

Prefer to start smaller? A one-off Revenue Audit of your hotel is £750, credited to your first quarter if you join.

Add-ons, quoted per project

PMS migration · Adding OTAs · Rate plans and cancellation policies on your OTAs · Marketing support · Web and IT support

OTAs take 15 to 18% of every booking they deliver. Otterly costs under 1% of rooms revenue.

How much is your pricing costing you?

Move the sliders to match your hotel, then tell us how you price today. The better you already price, the less headroom is left for us to add.

Otterly’s expected uplift
£0
per year, based on your inputs
What Co-pilot would cost
£100 a month

£150 a month up to 5 rooms, then £15 per room after that. Captain is priced separately, see the plans.

An estimate based on our experience helping hotels like yours.

Book a free pricing call

Not another SaaS tool leaving you to do all the work

There are three ways to run revenue management for your hotel. The real difference is who ends up doing the work.

Doing it yourself

Pricing by hand is a dustpan and brush. It gets the job done, but it’s hard graft and it’s hard to be thorough.

Our pricing competitors

A proper Henry hoover. A step up, and we love a Henry, but it’s still you putting in the graft.

Otterly

We’re a professional cleaner with a Dyson. More powerful, more precise, and we do the work, so you put your feet up while your pricing gets sorted.

Doing it all yourself Our competitors Otterly
Change your room prices in response to demand
Someone who knows your hotel decides the price
Adjusts your prices every day, automatically
Tracks what your competitors are charging
Spots when your competitors sell out, as well as what they charge
Pricing that learns your hotel as it goes
A pricing expert reviews every price before it goes live
Nathan or Alex on the phone or email
No spreadsheets or system for you to maintain
No extra work on your plate

And we promise to outperform whichever competitor you’re using, or your money back.

Questions we get asked

Independent UK hotels, B&Bs, and inns with 5-150 rooms. Large enough that smarter pricing meaningfully moves your revenue, small enough that hiring a full-time revenue manager doesn’t make commercial sense. If you’re not sure whether your hotel fits, book a 15-minute call and we will let you know.

Independent UK hotels, B&Bs, coaching inns, country house hotels, boutique hotels, seasonal coastal hotels. Anything from 5 to 150 rooms. If you sell rooms to the public and you’re not part of a major chain, we’ll usually have something useful to say.

Yes, often more than it does for chains. Chains already move rates daily, so their pricing is already responsive. Independent hotels typically set rates once a year and leave them alone, which is exactly why they capture larger uplifts when they start pricing dynamically. The 25% average revenue uplift we cite comes from years of pricing for both chain and indie properties.

Most independent hotels we work with see 15 to 25 percent revenue uplift over a full year, with bigger swings around peak weeks and bank holidays. The lift comes from charging more on the nights people are willing to pay more, and protecting your baseline on softer dates. We’ll give you a hotel-specific estimate on our first call.

We do, personally. Nathan and Alex spent careers building dynamic pricing for Premier Inn, National Express, and other UK brands. Every recommendation is signed off by one of us. We strongly believe a person who knows your hotel beats directionless rules-based software every time.

Most are self-serve software tools. You sign up, connect your PMS, and figure it out yourself. Some hotels get great results from them. But most independents we’ve spoken to either never adopted one or tried and stopped using it, because software without expertise behind it only gets you so far.

We’re people who manage your pricing for you, backed by our own expertise and technology. We’re so confident in our approach that every plan carries a return promise: at least 3x your fees back on Co-pilot, 5x on Captain, measured on your monthly statement. A quarter under the promise pauses your fees until the return is back above it.

Yes, since we make the changes for you. The simplest way is a staff or sub-user login to your PMS or channel manager, the same kind of access you would give a new member of staff. We use it to read your live position and update your rates, nothing else. There is nothing to install, no need to switch systems, and you can see everything we do and revoke access at any time.

We run your pricing, so yes, making the changes is the job you are handing us. But you are never in the dark. You set the guardrails (your floors, ceilings and any rules you care about), you get a clear record of what we changed and why, and you can pause or override anything at any time. You stay in control, you just do not have to do the work.

There are three plans. Co-pilot is £150 per month for hotels up to 5 rooms, then £15 per room, and runs your day to day pricing plus the rate card, stay rules and orphan nights underneath it, with a person on the phone when you want one. It serves hotels up to 30 rooms. Captain is fractional revenue management for hotels of 30 rooms and up, groups and multi-property operators, from £500 per hotel per month. Holiday lets (cottages, apartments and Airbnb-style properties) are £75 per month for up to 2 properties, then £25 per property after that. Large houses of 5 bedrooms or more, and portfolios of 30 bedrooms and up, are Captain, from £500 per portfolio per month. No setup fees, no annual contract, cancel any month. See the full pricing table.

There’s no long contract. Our managed service is month-to-month, no minimum term, no notice period, no penalty if you stop.

Every plan carries a return promise: 3x your fees on Co-pilot, 5x on Captain. Your monthly statement shows each change we made and what it earned, against the baseline we agree when you join. A quarter under your plan’s multiple pauses your fees until the return is back above it. Before we take you on, we make sure we can move the numbers for your specific hotel. If we can’t, we will say so on the first call.

Your first rate changes go live within seven days of starting with us. Most hotels see measurable revenue impact within the first peak period we price for you, typically 4-8 weeks.

Your prices for next season are already live. Let’s fix it.